pursuerTerms of Use
When you create an account on pursuer, you agree to our terms of use governing how we operate our platform, what we expect from users, and how disputes are resolved. These terms apply to all accounts opened after you accept them, and they cover deposits, withdrawals, betting activity, live-dealer play, and your rights and responsibilities as a user of our service.
Our terms are designed to be direct and transparent. We explain what pursuer requires from you, what happens if you breach our conditions, and how we handle your funds and data. This page summarizes the key points; if you need the complete legal text, our full terms document is available through your account settings or by contacting our support team.
Understanding these terms before you fund your pursuer account helps you engage responsibly and avoid misunderstandings. We have organized this guide around account conditions, payment flow, dispute handling, and jurisdiction notice—the core areas that affect your day-to-day use of our platform.
Account opening and eligibility on pursuer
To open a pursuer account, you must be of legal age in your jurisdiction and provide accurate personal information including your full name, email address, and phone number. We verify your email and phone during signup. Before you can withdraw funds, we require identity verification—you upload a clear photo of your national ID card or passport and confirm your date of birth. This verification step protects both you and our platform against fraud and money laundering.
When you create a pursuer account, you accept these terms of use. If you do not agree with any part of them, do not open an account. You are responsible for maintaining the confidentiality of your login credentials. If you suspect unauthorized access, change your password immediately and contact our support team. We are not liable for unauthorized activity if you fail to secure your credentials.
We reserve the right to suspend or close any pursuer account that violates our terms, engages in fraud, or uses multiple accounts to circumvent our policies. If we close your account, we will return any remaining balance to your verified payment method.
Deposits, withdrawals, and payment methods on pursuer
We process deposits and withdrawals through eight payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers via mobile banking, local payment, online payment, and e-wallet. Deposits are instant; your balance updates immediately after payment confirmation. Withdrawals process to the same method you used for your most recent deposit, or to another verified method you select.
We do not charge deposit or withdrawal fees; any fees are applied by your payment provider. Withdrawal processing times vary—digital wallet transfers may settle within minutes, while bank transfers may take several hours, particularly during evenings, weekends, or public holidays such as Idul Fitri or Idul Adha. We are not responsible for delays caused by your bank or payment provider.
All funds held in your pursuer account remain yours. We do not co-mingle user funds with operational funds; your balance is ring-fenced and protected. In the event of our platform's insolvency, your funds are prioritized for return.
Bonus terms and promotional offers
From time to time, we may offer promotional bonuses or welcome offers to new or existing pursuer users. Any bonus is subject to specific terms, which we display clearly before you claim it. Bonuses typically come with playthrough requirements—a minimum number of bets or wagering volume you must complete before you can withdraw bonus funds or winnings derived from them.
We reserve the right to modify, suspend, or cancel any promotional offer at any time. If we suspect bonus abuse—such as claiming multiple bonuses on the same account or using bonus funds to exploit low-risk betting patterns—we may forfeit the bonus and any associated winnings. Bonus terms are binding, and by claiming a bonus, you agree to those conditions.
Betting rules and game outcomes on pursuer
On our pursuer sportsbook, we offer betting markets on international football tournamentsdomestic leagues including Liga 1, and esports competitions. All bets must comply with our published market rules. If a match is postponed, abandoned, or significantly altered (such as a player reduction in esports matches), we settle bets according to the specific market conditions we have published for that game type.
Our live-dealer tables operate with real dealers, transparent dealing procedures, and standardized game rules. Outcomes depend entirely on the shuffle and deal of real cards or the spin of real wheels—not on software. If a technical failure occurs during a game round, we void that round and return all stakes. We do not replay incomplete rounds or award winnings for rounds that did not finish.
All betting and gaming outcomes are final once the game round settles. We do not reverse or modify results based on user disputes, except in cases of clear technical error verified by our operations team. Disputes must be raised within a specified time window after the event; claims made weeks or months after settlement are not considered.
Pursuer's terms prioritize transparency and fairness—clear rules before you bet, no hidden fees, and straightforward dispute resolution.
Responsible engagement and account restrictions
We encourage you to engage with pursuer as entertainment, not as a financial strategy or source of income. Outcomes in sportsbook betting and live-dealer games are inherently uncertain; no system guarantees profit. We provide tools to help you manage your account—you can view your account history, set personal spending notes, and contact our support team if you have concerns about your use of the platform.
If you wish to restrict your account access temporarily, you can contact our support team to request a pause on deposits or account activity. This is a voluntary measure you initiate; we do not force restrictions, but we support users who choose to self-manage their engagement.
Jurisdiction notice and service availability
Our pursuer platform is available only where local law permits. Users are responsible for verifying that their access to and use of pursuer complies with their own jurisdiction's gaming regulations. We do not specifically target any region, but we operate within the legal frameworks of supported jurisdictions. If your jurisdiction prohibits online gaming or sportsbook betting, you may not legally use our platform.
If you access pursuer from a jurisdiction where our services are prohibited, your account may be suspended or closed, and any funds may be withheld pending legal clarification. We cooperate with local authorities regarding gaming compliance and user location verification.
Dispute resolution and contact information
If you have a dispute with pursuer regarding a bet, withdrawal, or account issue, contact our support team through the app help menu or email. We investigate disputes within a reasonable timeframe and respond with our findings. If you disagree with our resolution, you may escalate to our management team for final review.
Disputes related to sportsbook bets should reference the specific market rules applicable to that bet. Disputes related to live-dealer games should reference the game rules and round identifier. Vague or unsupported claims are not considered; clear evidence—screenshots, timestamps, transaction IDs—helps us investigate efficiently.
These terms are governed by the legal framework of the jurisdictions in which pursuer operates. Any legal proceedings would be subject to those jurisdictions' laws and courts. By using pursuer, you agree to resolve disputes under this framework.
Summary of key pursuer terms
Our pursuer terms require accurate account information, identity verification before withdrawal, and compliance with betting and gaming rules. We process deposits and subject to verificationly through eight local payment methods with no hidden fees. Outcomes in sportsbook and live-dealer games are final once resolved, and disputes must be raised within the specified window.
We reserve the right to suspend or close accounts that violate our terms. Our platform is available only where local law permits, and users are responsible for verifying their own legal eligibility. By opening a pursuer account, you accept these terms in full.
For any questions about these terms, contact our support team through the app or visit our about us page for more information about how pursuer operates. You can also review our complete privacy policy to understand how we handle your data and our legal notice for additional compliance information.